TERMS AND CONDITIONS
Effective Date: 3/09/2025
Welcome to our online store. These Terms and Conditions ("Terms") govern your use of our website and your purchase of any products from us. By accessing or using this website, you agree to be bound by these Terms.
1. About UsThis website is operated by Fibreglass Depot ("we", "us", or "our").Business Address:33 Olive Road, Penrose, Auckland 1061, New Zealand
We supply fibreglass products and accessories for purchase online within New Zealand.
2. Pricing and Product InformationAll prices are listed in New Zealand Dollars (NZD) and include GST, unless otherwise stated.We aim to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.We reserve the right to correct any errors, change prices, or update product information at any time without prior notice.3. Orders and PaymentOrders are subject to product availability and confirmation of payment.Payment is required at the time of ordering using the available payment options on our website.We reserve the right to cancel or refuse any order, including suspected fraudulent activity or breach of these Terms.4. Shipping and DeliveryWe ship throughout New Zealand. Delivery timeframes and shipping costs vary based on order size and location.All delivery timeframes are estimates only. We are not responsible for delays caused by courier services or events outside our control.Risk and ownership of the goods pass to you upon delivery.5. Returns and RefundsWe do not offer change-of-mind returns or refunds. Please select your products carefully.
If your order arrives damaged or faulty:
You must notify us within 7 days of receiving the item.You will be required to return the product to us at your cost for inspection.After we inspect the item, we will notify you if a refund or replacement is approved or rejected.If approved, refunds will be processed back to your original payment method within 5 business days.Please refer to our full Returns & Refunds Policy for more details.
6. Limitation of LiabilityTo the fullest extent permitted by law: We are not liable for any indirect or consequential loss or damage.Our liability for any claim will not exceed the amount paid by you for the product.7. Intellectual PropertyAll content on this website—including logos, images, text, and graphics—is the property of fibreglassdepot or its licensors. It may not be copied, distributed, or reproduced without written permission.
8. PrivacyYour use of this site and any personal information provided is subject to our Privacy Policy, which outlines how we collect, store, and use your data.
9. Governing LawThese Terms are governed by the laws of New Zealand. Any disputes will be resolved under New Zealand jurisdiction.
Welcome to our online store. These Terms and Conditions ("Terms") govern your use of our website and your purchase of any products from us. By accessing or using this website, you agree to be bound by these Terms.
1. About UsThis website is operated by Fibreglass Depot ("we", "us", or "our").Business Address:33 Olive Road, Penrose, Auckland 1061, New Zealand
We supply fibreglass products and accessories for purchase online within New Zealand.
2. Pricing and Product InformationAll prices are listed in New Zealand Dollars (NZD) and include GST, unless otherwise stated.We aim to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.We reserve the right to correct any errors, change prices, or update product information at any time without prior notice.3. Orders and PaymentOrders are subject to product availability and confirmation of payment.Payment is required at the time of ordering using the available payment options on our website.We reserve the right to cancel or refuse any order, including suspected fraudulent activity or breach of these Terms.4. Shipping and DeliveryWe ship throughout New Zealand. Delivery timeframes and shipping costs vary based on order size and location.All delivery timeframes are estimates only. We are not responsible for delays caused by courier services or events outside our control.Risk and ownership of the goods pass to you upon delivery.5. Returns and RefundsWe do not offer change-of-mind returns or refunds. Please select your products carefully.
If your order arrives damaged or faulty:
You must notify us within 7 days of receiving the item.You will be required to return the product to us at your cost for inspection.After we inspect the item, we will notify you if a refund or replacement is approved or rejected.If approved, refunds will be processed back to your original payment method within 5 business days.Please refer to our full Returns & Refunds Policy for more details.
6. Limitation of LiabilityTo the fullest extent permitted by law: We are not liable for any indirect or consequential loss or damage.Our liability for any claim will not exceed the amount paid by you for the product.7. Intellectual PropertyAll content on this website—including logos, images, text, and graphics—is the property of fibreglassdepot or its licensors. It may not be copied, distributed, or reproduced without written permission.
8. PrivacyYour use of this site and any personal information provided is subject to our Privacy Policy, which outlines how we collect, store, and use your data.
9. Governing LawThese Terms are governed by the laws of New Zealand. Any disputes will be resolved under New Zealand jurisdiction.